Novo

The Car Insurance Guide

Overall Personalized Rating: 4.3/5 (Very Good)

Overall Personalized Rating: 4.3/5 (Very Good)

Summary

Novo is a new insurance option that provides modernized and personalized policies to safe drivers. With low rates and great customer service, they're definitely a carrier to check out.

Key Benefits

  • Low rates based on your unique driving behavior
  • Offers personalized safety recommendations for accident prevention
  • Fully online experience means lower costs and increased convenience for all

Ratings Summary

Ratings Highlights

Overall Rating
This carrier aims to offer a fresh insurance experience that is entirely online. Rates are based on driver behavior, and accident prevention is a key component to their service -- customers receive personalized safety information and suggestions via their app for this purpose. Drivers looking for an innovative, youthful look at car insurance should check this carrier out.
Pricing
Novo bases pricing on driver behavior, rather than only on traditional factors such as age or location. This offers safe drivers a strong advantage, as they may find their rates are lower with this system.
Handling Claims
Novo aims to make the claims experience as easy a possible. Claims reporting can be done online or by phone, and customers can expect a quick response.
Uninsured Drivers
This is a so-so option for uninsured drivers -- while you may pay slightly higher rates at first due to your insurance history, your driving behavior could earn you lower rates over time.
Young Drivers
Your age won't affect your rates, so long as your driving history and current driving behavior are both good.
Bundling Auto with Other Insurance Types
Bundling is not currently an option.
Drivers with Tickets/Accidents
As Novo tries to base pricing on driving behavior, they are not a great option for those with a bad driving record.
Premium Driver
If your driving record is consistently good and your current driving behavior matches that, you are likely to get great rates with Novo.

Company Background

Novo's parent company, Telenav, was founded in 1999 and introduced the first mobile phone navigation and location services to the world with Nextel in 2002. Twenty years later, they're now bringing their drive for innovation to the insurance industry. They offer a fully digital car insurance experience that focuses on customer convenience. Their policies are underwritten by 21st Century.